The Mitel SX-2000 (50 to 20,000 users) platform is a PBX communications system suitable for medium-to-large businesses.

Easily expandable, the SX-2000 can be configured by installing nodes and software on the system enabling the intergration of new users, workgroups, facilities and services. With a seamless migration to IP the SX-2000 is capable of protecting an existing investment with user benefits of a converged environment.

Incorporating the power of Mitel 3300 IP Communications Platform without discarding any existing infrastructure enables businesses to embrace IP networking, phones, conference units, and applications across internal and external working environments.

Mitel SX-2000 features:

• Global support
• Interoperability with a wide range of desktop devices
• 500-plus telephony features to choose from
• Full automated attendant (both touch tone and speech enabled)
• Support for integrated enterprise voice and fax messaging
• Support for unified messaging
• Automatic call distribution
• System centralized management from a single PC or terminal
• Support for Q.SIG and DPNSS networking protocol allowing it to connect with non-Mitel  systems to form a virtual private network
• Support for ANI and DNIS to allow individual users to identify and prioritize incoming calls
• Support for a wide range of international trunking support (analogue and digital) to provide wide area networking while reducing trunking costs
• Cost effective migration and integration to IP for user support and applications
• CTI Ready
• Integrated Telephone Directory
• Tenant Services