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Business Telecom Systems In Sussex
Sabre Telecommunications Ltd is a Unified Communications and business telecom specialist with their head office based in the cosmopolitan City of Brighton, Sussex. Sabre offers business telecom systems in Sussex, the UK, and Europe. The company has been trading successfully for over 15 years, selling, installing and maintaining AVAYA SME and enterprise solutions for our customer sites situated throughout the UK and Europe. During 2010 the Company enhanced its senior management team making it a more sales driven business headed up by an experienced Sales Director; this addition has complemented its Technical and Dynamic Operations team. Sabre are an innovative forward thinking company who are continually looking for new ways to improve and simplify communication technology for our customers. Sabre have consistently maintained the highly coveted AVAYA Silver Partner Status and specialise in the award winning Avaya portfolio including the Avaya IP Office, Avaya Definity and Avaya Aura Communication Manager UC communications solutions. Sabre's extensive customer base of high profile clients includes EBay, Sandhurst Military Academy and the Royal Navy's new T45 warships. Sabre works hard to build long-term relationships with its customers, providing them with consistent and reliable service and support. The ongoing
account management helps clients keep up to date with new technologies to
meet their ever-changing business telecom system needs, and this in turn
drives down costs and improves customer service. Please select a category
above to learn more about the business telecom systems in Sussex we provide.
Blue Square
Since the company's launch in 1999 Blue Square has chosen to work with Sabre Telecom to design, install, support and maintain their Avaya Call Centre and back office telephony solution at two of their sites ...read more.
eBay
Sabre Telecommunications recently provided an AVAYA Communications Manager Migration solution for eBay UK Ltd at their UK headquarters located in Richmond Riverside, London. EBay have expanded operations within the same building ...read more.
RMA Sandhurst
Sabre have provided an AVAYA VoIP and internet access solution at the Royal Milatary Academy Sandhurst. The installation is based in a campus environment and the system extends to 10 locations ...read more.
The ABS Group
The ABS Group, founded in Germany 1959 is a Multinational manufacturer and supplier of wastewater collection equipment providing wastewater management solutions to municipal and industrial markets ...read more.
Buxtons Flooring
Sabre Telecommunications was approached by Damien Buxton, the Retail Director of Buxtons, to assist in the move and provide a complete communications solution. The requirement of the brief was to include a new telephone system ...read more.
The Data Base Factory
The Data Base Factory offer bespoke contact centre, banking and fulfilment services aiming to provide added value for business to customer relationships through various forms of media including telephone, e-mail, fax, letter and web ...read more.
Stanton Consultancy Ltd
SCL's need was to utilise voice over IP telephony to maximise their opertaional efficiency and further enhance their customer support. As SCL engineers were operating in different locations it was imperative that a cost effective solution ...read more.
Call Centre Telecom Solutions In Sussex
Sabre has the experience, expertise and tools to provide a complete Call Centre Solution for your business. Not only can we provide you with a bespoke system tailored to your requirements we can also implement current technology into your existing telecommunication infrastructure.
At Sabre we appreciate that every Call Centre has specific necessities and objectives that coincide with the businesses need to provide a cost effective, efficient service to its client base.
By incorporating the latest technology advancements from industry leading communication providers Avaya and Mitel, coupled with the longstanding relationship we have with our suppliers the solutions we provide are extremely competitive.
Please see examples below on how we fulfilled the Call Centre requirements of our clients.
Call Centre Solution - Over 50 Agents
Client:
Blue Square
Number of users:
100+
Features Required:
- Skills Based Inbound Call Centre
- 100% Voice Recording
- QM Video Recording
- Customer Feedback IVR
- Workforce Management Software Agent
Scoring KPI's
Platform Provided:
Avaya Communication Manager (ACM)
Witness Actionable Solutions
Client:
Blue Square
Number of users:
100+
Features Required:
- Skills Based Inbound Call Centre
- 100% Voice Recording
- QM Video Recording
- Customer Feedback IVR
- Workforce Management Software Agent
Scoring KPI's
Platform Provided:
Avaya Communication Manager (ACM)
Witness Actionable Solutions
Call Centre Solution - Under 50 Agents
Client:
Database Factory
Number of users:
30+
Features Required:
- Inbound Call Centre
- Multiple Layer IVR
- Realtime Statistics
- Call Queuing with Queue Position
Platform Provided:
Avaya IP Office
Compact Contact Centre
Client:
Database Factory
Number of users:
30+
Features Required:
- Inbound Call Centre
- Multiple Layer IVR
- Realtime Statistics
- Call Queuing with Queue Position
Platform Provided:
Avaya IP Office
Compact Contact Centre
Sabre can provide an Outbound Predictive Dialing service should you be looking to invest in an outsourced Call Centre. One of our clients Avanticall requested a Call Centre solution for their outbound Call Centre in Johannesburg, South Africa. This was achieved by utilising the Avaya Communication Manager platform and Altitude's Unified Customer Interaction software.
For further information on our Call Centre Solutions and equipment supplied do not hesitate to contact us on the number above or by clicking this link to send an email request.
For further information on our Call Centre Solutions and equipment supplied do not hesitate to contact us on the number above or by clicking this link to send an email request.
SME and Enterprise Telecom Solutions In Sussex
Whatever your business size, SME or Enterprise we have the right telecom solution and package for you. If your looking to upgrade, relocate or simply expanding in size our experienced consultants can design a bespoke VoIP solution based around the latest PBX telecommunication equipment from Avaya and Mitel.
From initial conception we can project manage your request covering all stages of migration from planning, installation, end user training through to implementation. Our aftercare service ensures that your communications are supported when difficulties arise and with various maintenance plans available we can respond promptly to any issues you have.
Should you require further information on our SME and Enterprise Solutions and equipment supplied do not hesitate to contact us on the number above or by clicking here to send an email request.
Read what our customers said about Sabre Telecoms.
Leisure and Retail Telecom Solutions In Sussex
Maintaining a competitive edge in such a challenging retail environment is at the forefront for every new and established retailer. Adaptability in such a dynamic market is equally as important especially when choosing the right telecoms solution for your business. Sabre has a strong relationship working with retailers to enhance their communications by using Avaya IP Office equipment to improve reliability and increase efficiency.
At Sabre we have seen a continued growth in the leisure industry for new telecom installations, fueled by increased consumer spending and changing attitudes to lifestyle choice. Our customers look to Sabre to provide VoIP solutions from Avaya that are scalable with their own growth plans. From small retail outlets to large chainstores the Avaya solutions Sabre provide have proven to succeed, time after time in fulfilling our clients' requirements.
Read what our customers said about Sabre Telecoms.
Defense and Marine Telecom Solutions In Sussex
Sabre works very closely with the MoD to produce bespoke solutions that meet their needs. One such area is in providing voice and internet access in "living in" accommodation for army soldiers. This has been provided in Aldershot, Camberley and Tidworth with other locations coming on as they continue their rollout. The architecture is based around the AVAYA Communication Manager server and an HP Procurve data network, a combination of technologies that integrate to provide a feature rich and reliable platform to deliver service. Sabre also installs and supports AVAYA IP Office systems in day to day working locations for the army, ranging from support depots to training centres, all equally reliant on support and product reliability from Sabre. Sabre has designed bespoke systems for marine applications based around the AVAYA Definity and Communication Manager Platforms; meeting the demands of sea going vessels is a tall order for any supplier or manufacturer. Sabre have shown the ability to out perform the competition in knowledge, architecture and design to produce a first class communications system for the UK's most prominent vessels.
For a summary of recent work conducted by Sabre for the Ministry of Defence - Please click here
Read what our customers said about Sabre Telecoms.
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