The primary role of Royal Military Academy Sandhurst (RMAS) is to provide trained officers to the Field Army.

A sizeable proportion of training undertaken at Sandhurst involves academic study which requires students to conduct individual research projects and private study. Additionally, during the individuals` time at the Academy it is highly important that they retain an up to date knowledge of news developments around the world.

The Internet is the obvious medium to help individuals enhance their learning and keep their knowledge up to date. An internet facility would also provide an important duty of care and welfare, enabling cadets to maintain contact with their friends and family, who often live some distance from Sandhurst and cannot be visited by cadets even during long weekends. Many cadets arrive at Sandhurst with a hotmail account and are frustrated by the limited opportunity that they have to use the internet. Previously, there was one Internet Café with 8 workstations to support a cadet population of approximately 550.

Officer cadets were becoming increasingly fustrated with the limited internet and telephony facilities at Sandhurst. Sabre Telecommunications implemented a Voice over IP system which meant all officer cadets training at Sandhurst had quick access to the internet as well as individual phone numbers (DDIs) for incoming calls with a voicemail box for messages.

The VoIP solution has enabled a much more capable, flexible and scalable solution to be installed. One of the main benefits of the new system was the ability to have just one cable for the telephone and internet, significantly reducing the installation cost and any ongoing maintenance. This was possible through the built in ‘switch' on the 4602SW Avaya telephones.

In all, the cadets benefit from calling each other for free and each have a DDI number for direct incoming calls, with a voicemail facility for messages. Outgoing calls are funded through the pre-paid calling cards, which are unique to Sandhurst and operate as part of the system designed by Sabre.