Providing the best services for your needs - ServiceSpan

Avaya ServiceSpan is a site services package available through Sabre. It applies currently to the MultiVantage and Cajun product range. ServiceSpan is tailored to each individual user and site. This allows you to have added peace of mind on mission critical sites.

Want to know more? Request information from Sabre

The service packages available are:

• Avaya Service Span Remote & Onsite include Avaya 'Remote Alarm Monitoring' (RAM) features, with automatic trouble resolution by Avaya Expert systems for core Avaya systems
• Avaya ServiceSpan Remote & Onsite include a comprehensive range of remote troubleshooting, direct access to Avaya support team, Customer Helpdesk, Tier 2, Tier 3 support
• Avaya Service Span Remote & Onsite include APR (Advance Part Replacement)
• Avaya Tier 3 support
• Avaya Remote Troubleshooting (Tier 2) 1 hour response time, 24x7
• Avaya Installation support during business hours for pre-registered system
• Avaya Customer helpdesk with multi-language support
• Registration of SN# of all site parts
• Avaya RAM (Remote Alarm Monitoring